POLICIES
TERMS AND CONDITIONS
Welcome to the CULTIVAR web shop. By using this Site and purchasing products from us, you agree to the following terms.
PRODUCTS, CONTENT AND SPECIFICATIONS
All features, content, specifications, products, and prices on this Site are subject to change without notice. We make reasonable efforts to display product attributes accurately, including colors, but your display may vary. The availability of any product or service on this Site does not guarantee it will remain available.
It is your responsibility to know and obey all applicable local, state, federal, and international laws regarding the possession, use, and sale of any item purchased from this Site, including minimum age requirements. By placing an order, you represent that the products ordered will be used only in a lawful manner.
SHIPPING LIMITATIONS
Orders will be shipped to the address you provide, subject to any shipping restrictions on this Site. All purchases are made under a shipment contract. Risk of loss and title pass to you upon delivery to the carrier. You are responsible for filing claims with carriers for damaged or lost shipments.
For full shipping details, timeframes, and fees, see our Shipping & Returns page.
ACCURACY OF INFORMATION AND PRODUCT AVAILABILITY
Information on this Site may occasionally be inaccurate, incomplete, or out of date. Products may be unavailable, carry different attributes, or be priced differently than shown. We may change prices and availability without notice.
An email order confirmation does not constitute acceptance of an order or confirmation of an offer to sell. We reserve the right to limit order quantities, refuse service to any customer, cancel any order, and require verification of information before accepting or shipping any order.
USE OF THIS WEB SITE
All text, graphics, content, and materials on this Site are the property of Cultivar or used with permission, and are protected by copyright, trademark, and other laws. You may not reproduce, modify, distribute, or publicly display any materials from this Site without prior written permission.
You are responsible for maintaining the confidentiality of your account information and password and for all activity that occurs under your account.
COPYRIGHT AND TRADEMARKS
All materials on this Site, including images, illustrations, designs, icons, photographs, video clips, and written content, are copyrights, trademarks, or intellectual property owned or licensed by Cultivar. The Site as a whole is protected by copyright and trade dress. All rights reserved.
INAPPROPRIATE MATERIAL
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, or otherwise objectionable material on this Site. We may remove any such material without notice and will cooperate with law enforcement as required.
TAX ON ORDERS
Cultivar collects sales tax where required based on your destination state and our nexus obligations, and remits it to the appropriate state. For international orders, your order may be subject to import duties and taxes imposed by your country. Payment of all duties and taxes is the sole responsibility of the customer.
USER COMMUNICATIONS
Other than personal information covered by our Privacy Policy, any material, suggestions, ideas, or other communications you submit to this Site are considered non-confidential and non-proprietary. We may use such communications for any purpose without obligation or compensation to you. We reserve the right to remove any content we deem inappropriate.
PRIVACY
For information about how we collect, use, and protect your personal data, see our Privacy Policy below.
DISCLAIMERS
This Site and all materials, products, and services are provided "as is" without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant the accuracy or completeness of any information on this Site.
All products purchased through this Site are subject only to the warranties of their respective manufacturers or suppliers, if any. To the fullest extent permitted by law, we disclaim all liability for product defect or failure, normal wear, misuse, modification, or improper selection. These exclusions do not apply where prohibited by law.
LIMITATION OF LIABILITY
We are not liable for any damages to your computer, equipment, or property caused by your use of this Site.
In no event will Cultivar, its officers, directors, employees, or affiliates be liable for any indirect, special, punitive, incidental, or consequential damages arising from your use of this Site, any linked sites, or any products or services purchased through this Site, whether based on warranty, contract, tort, or any other legal theory. These limitations do not apply where prohibited by law.
Your sole remedy for any problem with this Site is to stop using it. Your sole remedy for any problem with a product is to seek a return under our posted return policy or pursue the manufacturer’s warranty.
REVISIONS
We may update these Terms and Conditions at any time. Changes are effective when posted. Continued use of this Site constitutes acceptance of the revised terms.
CHOICE OF LAW AND JURISDICTION
These Terms and Conditions are governed by the laws of the State of Arizona, without regard to conflict of law principles. These terms supersede any other agreement between you and us to the extent of any inconsistency.
TERMINATION
We may suspend or terminate your account or access to this Site at any time, for any reason. You are liable for any orders placed or charges incurred before termination. We reserve the right to change, suspend, or discontinue any aspect of this Site without notice.
PRIVACY POLICY
AGE REQUIREMENT
This Site is intended for adults aged 21 and older. We verify your age upon entry. We do not knowingly collect personal information from anyone under 21 years of age. If you are a parent or guardian and believe your child has provided us with personal information, contact us and we will delete it.
INFORMATION WE COLLECT
When you place an order or create an account, we collect:
• Full name
• Email address
• Phone number (if provided)
• Shipping and billing address
• Order details (items purchased, transaction dates, order amounts)
Our Site also automatically collects:
• IP address
• Browser type and device information
• Pages viewed and interactions with the Site
This data is collected through standard web technologies, including cookies.
We do not collect, store, or have access to your credit card numbers, debit card numbers, or payment account data. All payment transactions are processed directly by a PCI DSS-compliant third-party payment gateway. Your payment card information is transmitted directly to and handled entirely by our payment processor. We only receive transaction confirmation (approval or decline, transaction ID, and order amount).
HOW WE USE YOUR INFORMATION
We use the information collected to:
• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, shipping updates, and customer service communications
• Verify age eligibility for our products
• Detect and prevent fraud or unauthorized transactions
• Comply with applicable laws and legal obligations
We do not send marketing or promotional emails unless you have separately opted in through our mailing list. You may unsubscribe at any time using the link provided in any marketing email.
HOW WE SHARE YOUR INFORMATION
We share your personal information only with the following third parties, and only to the extent necessary to operate our business:
• Our payment gateway — to securely process your payment
• Shipping carriers (USPS, FedEx) — to deliver your order
• Our age verification provider — to confirm you meet the minimum age requirement
• Our e-commerce hosting platform — to operate the Site and process orders on our behalf
We do not sell your personal information. We do not share your personal information with advertising networks, data brokers, or marketing partners.
We may disclose your information if required by law, subpoena, court order, or government request, or to investigate fraud or protect our legal rights.
COOKIES
We use cookies and similar technologies to operate the Site and understand how visitors interact with our pages. You can control or disable cookies through your browser settings. Disabling cookies may affect Site functionality.
We do not use cookies for advertising, retargeting, or cross-site tracking.
DATA SECURITY
We use SSL/TLS encryption on all pages of the Site. Payment card data is handled entirely by our PCI DSS-compliant payment processor and is never stored on our systems. Access to customer order information is restricted to authorized personnel and limited to what is necessary for order fulfillment and customer service.
No method of electronic transmission or storage is 100% secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
YOUR RIGHTS
Depending on your state of residence, you may have the right to:
• Access the personal information we hold about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of your personal information
We do not sell or share your personal information. To exercise any of these rights, contact us using the information below. We will verify your identity before processing your request and respond within the timeframe required by applicable law.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill your orders, maintain your account, comply with legal obligations, and resolve disputes. When your data is no longer needed, we delete or anonymize it.
THIRD-PARTY LINKS
The Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.